Privacy Policy

Effective Date: 01 July 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.n3vo.online ("Site"), operated by N3VO, based in Bengaluru, India.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser, device, and operating system.

If you opt in, we may also send you emails or messages about our store, product launches, and other updates.

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide us with personal information to complete a purchase, arrange for delivery, or request a return, you consent to our collecting and using it for that specific purpose only.

If we ask for your information for a secondary purpose—such as marketing—we will either ask you directly for your expressed consent or provide you with an option to decline.

How do you withdraw consent?
If you change your mind, you may withdraw your consent for us to contact you, or to continue collecting, using, or disclosing your information, at any time by contacting us at hello@n3vo.online.

SECTION 3 – DISCLOSURE

We may disclose your personal information:

·       If required by law, government request, or court order

·       If you violate our Terms of Service

·       For the purpose of fraud prevention, compliance, or internal audit

You may also be contacted via phone, SMS, WhatsApp, or email regarding orders, delivery, and product offers, even if your number is on a Do Not Disturb (DND) registry.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services.

Your data is stored through Shopify’s secure servers, databases, and applications behind a firewall.

Payments
If you choose a direct payment gateway (credit/debit card, UPI), your data is processed through Shopify and its payment partners. All data is encrypted via PCI-DSS standards. Payment details are stored only as long as needed to complete the transaction.

To learn more, you can review Shopify’s Terms of Service and Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers (payment gateways, logistics partners, analytics tools) only collect and use your information to the extent necessary to perform the services they offer us.

Some third-party services may operate in jurisdictions outside India. If you proceed with a transaction involving such a service provider, your data may become subject to the laws of that jurisdiction.

Once you leave our store’s website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our Terms of Service.

SECTION 6 – SECURITY

We take appropriate precautions and follow industry best practices to ensure your personal data is not lost, misused, accessed, altered, or destroyed.

All payment data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission is 100% secure, we comply with PCI-DSS and industry standards.

SECTION 7 – COOKIES

We use cookies to:

·       Remember your session and cart contents

·       Track website traffic and behavior using tools like Google Analytics

·       Improve your shopping experience

You can manage cookie settings in your browser preferences.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or that you have given us consent to allow any minor dependents to use this site under your supervision.

SECTION 9 – CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the site. Significant changes will be highlighted on this page.

If N3VO is acquired or merged with another company, your information may be transferred to the new owner for continued service.

 

SECTION 10 – CONTACT US

For questions, data access, or requests to delete or amend your information, please contact our Privacy Officer at:

Email: hello@n3vo.online
Postal Address: A1301, SSC, 100 Kanakpura Road, JP Nagar 6^th Phase, Bengaluru, Karnataka, India